Ошибка iTunes 17 возникает в основном из-за проблем с подключением; особенно если ваш компьютер не может подключиться к серверам Apple или вашему iPhone. Это очень похоже на ошибку iTunes 3194 и, следовательно, требует исправления тех же решений.
Ошибка 17 также может возникнуть из-за устаревшей версии iTunes и слишком чувствительного программного обеспечения безопасности. Если вы столкнулись с этой проблемой при обновлении устройства iOS и ищете быстрые способы его устранения, попробуйте эти жизнеспособные решения.
Как исправить ошибку iTunes 17
Быстрые советы:
- Отключите устройство iOS от компьютера → перезагрузите устройство → снова подключите его к компьютеру и повторите попытку обновления.
- Если у вас есть другой доступный, попробуйте использовать его для подключения вашего устройства к компьютеру.
Проверьте свою сеть
Поскольку мы говорим о проблемах подключения, в большинстве случаев проблема заключается в том, что iTunes пытается - безуспешно - подключиться и загрузить требуемый файл IPSW с сервера Apple. Это не обязательно означает, что ваша сеть не работает или глючит, но проверка помогает.
Если вы используете Wi-Fi, убедитесь, что он стабильный. Если вы можете переключиться на LAN, пока iTunes не загрузит файл, сделайте это для стабильной сети. Но если вы уверены, что ваша сеть работает нормально, перейдите к следующему совету.
Временно удалите ваше программное обеспечение безопасности
Если на вашем компьютере установлено защитное программное обеспечение, проверьте его, чтобы выяснить, не мешает ли iTunes выполнять свою обычную задачу. Это может мешать подключению вашего компьютера к iTunes.
Следовательно, попробуйте временно удалить программное обеспечение безопасности. Некоторые приложения безопасности могут быть удалены не полностью. Поэтому вам придется скачать и запустить утилиту очистки, чтобы удалить ее. Если вам нужна дополнительная помощь, обратитесь к поставщику программного обеспечения для обеспечения безопасности.
Сбросить файл хостов
Файл Hosts в основном используется операционной системой для сопоставления имен хостов с IP-адресами. Попробуйте сбросить его.
Сбросить файл Hosts в Windows
Шаг 1. Прежде всего, откройте Блокнот.
Шаг 2. Теперь вам нужно скопировать следующий текст. Затем вставьте его в файл.
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
Шаг 3. В меню « Файл» выберите « Сохранить как» → введите «hosts» в поле « Имя файла» . Затем сохраните файл на рабочем столе.
Шаг № 4. Теперь закройте Блокнот и затем откройте папку %WinDir%\System32\Drivers\Etc Для этого просто проведите пальцем от правого края экрана и нажмите « Поиск» → введите « Выполнить» → щелкните значок « Выполнить» .
Кроме того, вы можете указать в верхнем правом углу экрана → переместить указатель мыши вниз и затем выбрать « Поиск » → « Выполнить» → « Выполнить» .
Шаг № 5. Затем вам нужно набрать %WinDir%\System32\Drivers\Etc в поле Открыть → выбрать ОК .
Шаг № 6. Теперь выберите файл Hosts, выберите Rename → переименовать файл как «Hosts.old».
Шаг № 7. Далее вам нужно скопировать или переместить файл Hosts, который вы только что создали на шаге 3, в папку %WinDir%\System32\Drivers\Etc Если вас попросят ввести пароль администратора, нажмите или нажмите « Продолжить» .
Сброс файла хостов на вашем Mac
Шаг 1. Откройте Finder и выберите Приложения → Утилиты.
Шаг 2. Далее откройте Терминал.
Шаг 3. Теперь вам нужно набрать эту команду и нажать Return:
sudo nano /private/etc/hosts
Шаг № 4. Далее вам нужно ввести пароль, который вы используете знак в вашем Mac и нажмите Return.
Шаг № 5. Далее терминал покажет файл hosts.
Обновите iTunes
Устаревшая версия iTunes может играть злодейскую роль. Лучше обновить его до последней версии.
Обновите iTunes на Mac
Шаг 1. Откройте iTunes.
Шаг 2. Затем выберите iTunes в строке меню в верхней части экрана компьютера.
Шаг 3. Теперь выберите iTunes → Проверить наличие обновлений.
Далее следуйте инструкциям по установке последней версии.
Обновите iTunes в Windows
Шаг 1. Откройте iTunes, а затем нажмите «Справка» в строке меню.
Шаг 2. Нажмите «Проверить наличие обновлений».
Затем следуйте инструкциям для установки последней версии.
Воспользуйтесь помощью стороннего инструмента
Если решения, упомянутые выше, не помогли решить проблему, воспользуйтесь TunesCare, удобным программным обеспечением, которое доступно бесплатно.
Кроме того, это может помочь вам решить многие другие ошибки iTunes при восстановлении или обновлении вашего устройства iOS.
Шаг 1. Сначала загрузите TunesCare на свой компьютер.
- //download.tenorshare.com/downloads/tunescare-trial.exe
- //download.tenorshare.com/downloads/tunescare-mac.dmg
Затем нажмите «Исправить все проблемы с iTunes».
Шаг 2. Теперь нажмите «Восстановить iTunes», чтобы загрузить iTunes диски для восстановления.
Шаг 3. После загрузки TunesCare исправит ваш iTunes.
Процесс ремонта не займет более 2 минут.
Получил Лучше Ошибки?
Много раз сталкиваясь с такими проблемами, я могу с уверенностью сказать, что эти решения могут помочь вам избавиться от проблемы. Старая версия iTunes и программное обеспечение для обеспечения безопасности являются двумя основными виновниками проблемы. Следовательно, это может быть в основном исправлено путем обновления первого и временного отключения последнего.
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Чтобы прочитать больше таких полезных руководств по устранению неполадок, загрузите наше приложение и оставайтесь на связи с нами в Facebook, Twitter и Google Plus.
